Ticket Information

Tickets to PPG Paints Arena events can be purchased several ways.

DICK's Sporting Goods Box Office at PPG Paints Arena


The DICK'S Sporting Goods Box Office will only be open on event days.

Monday – Friday at 10am & Saturday – Sunday at 12pm.

(Days and times are subject to change)

For more information on tickets please visit PPG Paints Arena Ticketmaster Page

Buyer Beware Ticket Info

StubHub, Vivid Seats, eBay, Craig's List, secondary ticket agencies or "ticket brokers" are not recognized ticketing agents. Tickets purchased from unauthorized agents can be counterfeit, stolen, or otherwise void and may not be valid for admission to the event. 
Websites other than ppgpaintsarena.com, nhl.com/penguins or ticketmaster.com are not affiliated with the venue or team

PPG Paints Arena is unable to honor, replace or refund invalid tickets. Invalid tickets will be confiscated and a report filed. A copy of the tickets/ report provided upon request. PPG Paints Arena strictly prohibits ticket scalping and the resale of tickets.

Only Ticketmaster mobile-compatible tickets (generated by Ticketmaster and shown on a mobile device as a QR code, not a standard barcode ) will be accepted.

QR codes printed on paper will NOT be accepted.


Tickets can also be purchased through Ticketmaster.

Will Call

Tickets ordered or prepaid can be picked up at the DICK's Sporting Goods Box Office at PPG Paints Arena located in the lobby. Will Call opens one hour prior to events and is accessible through the Highmark Gate. Patrons must present valid photo identification when picking up tickets.

Mobile Ticketing

Why has PPG Paints Arena and the Pittsburgh Penguins gone mobile?

With the increased focus on secure, contactless entry, PPG Paints Arena is now a mobile-only facility. Event attendees will be required to show a mobile ticket via a smartphone for entry. Penguins fans can access their tickets by visiting www.pittsburghpenguins.com/myaccount or by clicking 'Manage My Tickets' from the Tickets menu in the Penguins App. If tickets were purchased through ticketmster.com the Ticketmaster App is recommended.

IMPORTANT: Screenshots of barcodes and 8 ½ x 11 PDF tickets will not be accepted at any PPG Paints Arena event.

QR codes printed on paper will NOT be accepted.

How do I access my mobile tickets?

If you purchased through Ticketmaster.com:

-Open your Ticketmaster App or visit Ticketmaster using your mobile device
-Login to your Ticketmaster account and locate the order with your ticket(s)
-Tap the event. A rotating barcode will appear.     
-To see the next ticket in your purchase, you must swipe to the left
-At the game or event, a ticket taker will scan each barcode from your mobile device.

If you are a Penguins season ticket holder, received tickets forwarded from a friend or purchased on NHL Ticket Exchange, you can view your tickets on your mobile device through Account Manager. IPhone users are encouraged to store tickets in their Apple Wallet for offline use.

Only Ticketmaster mobile-compatible tickets (generated by Ticketmaster and shown on a mobile device) will be accepted.

Screenshots & QR codes printed on paper will NOT be accepted.

What about non Pittsburgh Penguins Events?
For non Pittsburgh Penguins events at PPG Paints Arena, only Ticketmaster mobile-compatible tickets (generated by Ticketmaster and shown on a mobile device as a rotating barcode, not a standard barcode ) will be accepted. 

Fans for non-Penguins events can access their tickets within their Ticketmaster account on www.ticketmaster.com or on the Ticketmaster App.

What about Hard Tickets? 
Tickets purchased on traditional Ticketmaster, Pittsburgh Penguins or PPG Paints Arena branded cardstock ARE STILL ACCEPTED as a form of entry into the Arena. 



Group Sales

Group ticket sales are offered for most family shows, select concerts and other special events at PPG Paints Arena. For more information and a list of upcoming events offering group sales, please click here

Accessible Seating

Accessible seating is available on all seating levels of PPG Paints Arena. Seating locations vary depending upon the event. When ordering accessible tickets, it is important to indicate what type of accessible seat you require, so that we can properly assist you.

To purchase accessible seating:

  • Visit www.ticketmaster.com, select your event, click on the "Request Accessible Seating" icon
  • Call Ticketmaster at 800-745-3000, or through the PA Relay Service at 7-1-1, follow the instructions to request your event, press the 9 key for accessible seating.
  • The DICK'S Sporting Goods Box Office at PPG Paints Arena also sells accessible seating.  For questions/concerns about accessible seating, please email us.
  • For accessible seat locations, please view the seating chart on the individual event pages.

Pittsburgh Penguins

Those interested in purchasing tickets to a Pittsburgh Penguins game should call the Penguins Ticketing Department at 1-800-642-PENS.