Know Before You Go to PPG Paints Arena

We are excited that you will be visiting us soon! However, before heading to PPG Paints Arena, please make note of the following event day reminders!

PPG Paints Arena is a mobile-only facility. For event entry, a mobile ticket must be displayed on a smartphone. All mobile tickets will feature a rotating barcode. As a result, camera screenshots or paper printouts will not work. If you place your digital ticket in your Apple wallet, no barcode will be visible - however, the scanners will detect it! If you do not have a mobile ticket for entry, you will be directed to the DICK'S Sporting Goods Box Office inside the Highmark Gate for assistance.


No bags will be permitted in PPG Paints Arena. Exceptions, after inspection, will be made for:

•             Medical Bags

•             Diaper Bags

•             Wristlets or Wallets (no larger than 4" x 6" x 1.5")


If carrying an item that requires screening, please be sure to enter the designated door at each gate.


For additional restrictions regarding bags or in-arena phone use, please click into your event on the Calendar of Events page before heading to PPG Paints Arena. 

PPG Paints Arena is a cashless venue. Credit and debit cards as well as Apple/Google Pay are accepted. Reverse ATMs are available to convert cash to a pre-paid Visa card. This service is free of charge to fans. Cards can be used anywhere, not just PPG Paints Arena. Cards have no expiration date. Any amount from $1-500 can be put on the cards. It is possible to verify the card balance. Reverse ATMs can be found in the following locations: Highmark Lobby, F.N.B. Club, Captain Morgan Club, Sections 106, 119, 206 and 234.


For additional resources, please click the links below. You can also visit our friends at VisitPITTSBURGH!